{"id":134,"date":"2020-09-07T15:38:41","date_gmt":"2020-09-07T15:38:41","guid":{"rendered":"http:\/\/sieradenmeisje.nl?page_id=134"},"modified":"2026-03-15T17:20:45","modified_gmt":"2026-03-15T16:20:45","slug":"faq","status":"publish","type":"page","link":"https:\/\/sieradenmeisje.nl\/en\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"
\n
Our collection<\/div><\/summary>
\n
What does Sieradenmeisje sell?<\/strong>

We sell the most beautiful vintage and antique jewelry. They have already lived a life, yet can last for generations to come. In doing so, together with you, we hope to care for our planet just a little more. And honestly, these pieces are far too beautiful to be left gathering dust. Sieradenmeisje also has its own collection of gold jewelry, crafted from both recycled and newly sourced gold. Our collection ranges from classic rings and bracelets with a modern twist to earrings set with colorful gemstones. You will find mainly vintage rings<\/a><\/strong> in our shop. But be sure to also explore our bracelets<\/a><\/strong>, charms & pendants<\/a><\/strong>, and earrings<\/a><\/strong>.<\/p> <\/div>

What quality can I expect?<\/strong>

We sell vintage jewelry in good condition. Every piece is carefully inspected and tested before it is offered for sale. If needed, it is polished, reinforced, or repaired. The jewelry is also professionally cleaned and buffed \u2014 completely ready for a second life. We verify the authenticity and quality of the materials used, such as the gold and gemstones. You will receive a certificate with your purchase listing all relevant details and characteristics. Please keep in mind that these are pre-owned pieces. It is normal for them to show light signs of wear. If there are any notable features or imperfections, we will always mention them in the product description.<\/p> <\/div>

Do I get a certificate?<\/strong>

All of our new and vintage jewelry comes with a handwritten certificate of authenticity. The certificate includes details such as the gold karat, weight, and gemstone properties. If possible, we\u2019ll also include the piece's age and origin. This certificate serves as a handy overview for you and can be useful if you ever decide to sell or pass the piece on to another sieradenmeisje (jewelry girl).<\/p> <\/div> <\/div>\n<\/div><\/details>\n\n\n\n

Ring size<\/div><\/summary>
\n
Can you resize the ring?<\/strong>

Spotted a beautiful ring in our shop, but not in your size? Most rings are suitable for adjustment. We offer a\u00a0resizing service<\/strong><\/a>\u00a0(resizing): 50 euros for downsizing and starting from 75 euros for upsizing. This applies to adjustments up to a two-size difference. Please select the desired resizing and add it to your order. Note: as it is a custom-made product, your right to return will be voided.<\/p> <\/div>

Not sure if resizing is needed?<\/strong>

If you're unsure whether resizing the ring is necessary, we recommend ordering it without resizing. Many customers find that the ring fits as is, since there\u2019s a margin within sizes. Ring sizes vary by just a quarter millimeter. Also, sometimes a ring fits on a different finger or hand, like the fingers of your dominant hand being slightly thicker. Temperature can also affect the fit, and keep in mind that wider bands tend to fit more snugly than narrower ones, due to the larger surface area around your finger.<\/p> <\/div> <\/div>\n\n\n\n

<\/p>\n<\/div><\/details>\n\n\n\n

Order and payment<\/div><\/summary>
\n
How can I order?<\/strong>

You can easily place your order in\u00a0our shop<\/a><\/strong>. Add the item to your shopping cart. You find\u00a0the shopping cart<\/a><\/strong>\u00a0at the top right corner. Then click on 'proceed to checkout'. At the checkout you can enter your details and choose the desired payment method. After completing the payment you will receive a confirmation email from us.<\/p> <\/div>

What payment methods do you accept?<\/strong>

You can pay safely and securely with iDEAL, creditcard (VISA, Mastercard and Amex), Bancontact, Sofort, Apple Pay and Klarna (pay later). Payment options may differ, depending on your location.<\/p> <\/div>

Do you offer layaways \/ payment plans?<\/strong>

Have you fallen in love with one of our jewelry pieces, but would prefer to pay in installments? You can reserve an item with a 25% deposit. This deposit is final and non-refundable. After placing the deposit, you will have 2 to 3 months to pay the remaining balance. These payment terms are flexible and can be arranged together. We will ship the item once the full amount has been paid. If you decide to return the item, the amount will be issued as store credit.\u00a0contact us<\/strong><\/a>\u00a0to discuss your reservation and payment plan.<\/p> <\/div> <\/div>\n<\/div><\/details>\n\n\n\n

Shipping and delivery<\/div><\/summary>
\n
Is shipping free?<\/strong>

Yes, we offer free shipping within the Netherlands and Belgium. You will receive your tracking number by email to track your order and to adjust the delivery if necessary.<\/p> <\/div>

What's the delivery time?<\/strong>

Delivery within the Netherlands takes 1 to 3 business days. We ship orders at least three times a week. You can track your order and adjust delivery options via the provided track & trace link. Have you also ordered ring resizing? Then the delivery time is approximately 8 business days.<\/p> <\/div>

Do you ship international?<\/strong>

We offer shipping within Europe. Our shipping fees are based on DHL and PostNL rates. We think it\u2019s important to use a tracked and insured shipping service, to make sure your package will arrive safely. Delivery will take up to 5 business days.

The Netherlands and Belgium: Free shipping.
Europe zone 1 \u2013 Austria, Denmark, France, Germany, Italy, Luxembourg, Spain, Sweden: 15 euro.
Europe zone 2 \u2013 All other European countries: 20 euro.
Worldwide: 34 euro or send us\u00a0a message<\/a><\/strong>\u00a0to discuss the possibilities.<\/p> <\/div> <\/div>\n<\/div><\/details>\n\n\n\n

Returns and warranty<\/div><\/summary>
\n
Can I return my order?<\/strong>

That\u2019s possible! You have the right to return your order within 14 days of receiving it. Please let us know by email<\/a><\/strong> that you would like to return your order, and we will send you the return instructions.\n\nPlease note: Gift cards and rings that have been custom-sized using our resizing service are not eligible for returns.

You are responsible for ensuring a safe return shipment. Once we have received your return in good condition, we will send you a confirmation email. You will receive a full refund to the same account used for payment. We process refunds as quickly as possible, but no later than 6 business days.<\/p> <\/div>

Do you offer warranty?<\/strong>

We offer a one-month warranty on vintage jewelry and a three-month warranty on new jewelry from our Sieradenmeisje collection. If you have a problem with your item within this period, we will solve it for you free of charge. The warranty is not valid if defects are caused by your own actions, such as improper use, or if you have attempted to repair the jewelry yourself or had it repaired by a third party.<\/p> <\/div> <\/div>\n<\/div><\/details>\n\n\n\n

Contact<\/div><\/summary>
\n
Can I visit the store?<\/strong>

Shopping at Sieradenmeisje is\u00a0online only<\/em>. Our digital service, accessibility and ease of use are therefore our priority. We try to provide you with the best possible product description and shopping experience. Is something unclear, or would you like more product info or photos? We are just\u00a0one click<\/strong><\/a>\u00a0(tap) away!<\/p> <\/div>

How do I contact you?<\/strong>

Please fill out our\u00a0contact form<\/a><\/strong>\u00a0or send an email to info@sieradenmeisje.nl. We will respond within 24 hours. You can also reach us at\u00a0Whatsapp<\/a><\/strong>\u00a0or by sending a message (dm) to\u00a0@sieradenmeisje<\/a><\/strong>\u00a0on Instagram.<\/p> <\/div> <\/div>\n<\/div><\/details>\n<\/div>\n\n\n\n

<\/div>\n\n\n\n

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Je shopt bij Sieradenmeisje voornamelijk gouden vintage ringen met diamant en gekleurde edelstenen. We zijn een jong bedrijf. Onze focus ligt op duurzaamheid, persoonlijke service en het toegankelijk maken van unieke vintage sieraden voor een breed publiek.","email":"info@sieradenmeisje.nl","telephone":"+31641158807","legalName":"Sieradenmeisje","foundingDate":"2020-01-01","vatID":"NL003559976B68","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"1","maxValue":"10"}},{"@type":"Question","@id":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827204787","position":1,"url":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827204787","name":"What does Sieradenmeisje sell?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"We verkopen de mooiste vintage en antieke sieraden. Ze hebben al een leven achter de rug, maar kunnen nog generaties mee. Zo hopen we \u2013 samen met jou \u2013 onze aarde een beetje te sparen. En eerlijk is eerlijk, deze sieraden zijn ook veel te mooi om te laten verstoffen. Sieradenmeisje heeft ook een eigen collectie gouden sieraden, gemaakt van oud en nieuw goud. Onze collectie varieert van klassieke ringen en armbanden in een modern jasje tot oorbellen met kleurrijke edelstenen. Je vindt voornamelijk\u00a0<strong><a href=\"https:\/\/sieradenmeisje.nl\/categorie\/vintage-sieraden\/ringen\">vintage ringen<\/a><\/strong>\u00a0in onze shop. Maar neem ook zeker een kijkje bij onze\u00a0<strong><a href=\"https:\/\/sieradenmeisje.nl\/categorie\/vintage-sieraden\/armbanden\">armbanden<\/a><\/strong>,\u00a0<strong><a href=\"https:\/\/sieradenmeisje.nl\/categorie\/vintage-sieraden\/hangers\">bedels & hangers<\/a><\/strong>\u00a0en\u00a0<strong><a href=\"https:\/\/sieradenmeisje.nl\/categorie\/vintage-sieraden\/oorbellen\">oorbellen<\/a><\/strong>.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827241250","position":2,"url":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827241250","name":"What quality can I expect?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"We verkopen vintage sieraden in goede staat. We controleren en testen elk sieraad voordat we het aanbieden. Als het nodig is wordt het gepolijst, verstevigd of hersteld. Ook worden de sieraden professioneel gereinigd en opgepoetst. Helemaal klaar voor een tweede leven! We controleren de gebruikte materialen, zoals het goud en de edelstenen, op echtheid en kwaliteit. Je ontvangt een certificaat bij je aankoop met alle eigenschappen. Houd er rekening mee dat het gaat om sieraden die eerder zijn gedragen. Het is normaal als ze lichte gebruikerssporen hebben. Als er bijzonderheden of gebreken zijn, zullen we dat altijd bij het product vermelden.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827268432","position":3,"url":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827268432","name":"Do I get a certificate?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Al onze nieuwe en vintage sieraden worden geleverd met een certificaat van echtheid. Op het certificaat vind je alle kenmerken van het sieraad, zoals het goudgehalte, gewicht en de eigenschappen van de edelstenen. Als we het kunnen achterhalen, noemen we ook de leeftijd en oorsprong. Leuk als overzicht voor jezelf en handig als je het ooit zou willen doorverkopen of doorgeven.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827309078","position":4,"url":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827309078","name":"Can you resize the ring?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Heb je een mooie ring gezien, maar is dit niet jouw maat? De meeste modellen zijn geschikt om te verstellen. We bieden een\u00a0<a href=\"https:\/\/sieradenmeisje.nl\/shop\/vintage-sieraden\/ringen\/resizing\"><strong>verstelservice<\/strong><\/a>\u00a0(resizing) aan van 50 euro voor verkleinen en vanaf 75 euro voor vergroten. Dit geldt voor een aanpassing tot twee maten verschil. Selecteer de door jou gewenste vergroting of verkleining en voeg dit toe aan je bestelling. Let op: omdat het een maatproduct betreft, komt je retourrecht te vervallen.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827338147","position":5,"url":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827338147","name":"Not sure if resizing is needed?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Als je niet zeker weet of verstellen nodig is, raden we je aan om de ring te bestellen zonder resizing. We horen regelmatig van klanten dat de ring toch past. Dat komt o.a. omdat je meerdere maten binnen een marge past. Bij ringmaten draait het immers om een kwart van een millimeter. Soms past de ring ook aan een andere vinger of hand, bijvoorbeeld omdat de vingers van je dominante hand iets dikker zijn. Ook de temperatuur kan een rol spelen. Dan is er ook nog een verschil tussen een smalle en brede ringband: hoe groter de oppervlakte om je vinger, des te strakker de ring valt.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827404256","position":6,"url":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827404256","name":"How can I order?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Een bestelling plaatsen gaat gemakkelijk via\u00a0<strong><a href=\"https:\/\/sieradenmeisje.nl\/shop\">onze shop<\/a><\/strong>. Voeg het artikel toe aan je winkelmandje. Je vindt\u00a0<strong><a href=\"https:\/\/sieradenmeisje.nl\/winkelmand\">de winkelmand<\/a><\/strong>\u00a0rechtsboven op de website. Klik vervolgens op \u2018doorgaan naar afrekenen\u2019. Hier vul je jouw adresgegevens in en kies je de gewenste betaalmethode. Na het afronden van de betaling ontvang je van ons een bevestigingsmail.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827413600","position":7,"url":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827413600","name":"What payment methods do you accept?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Je kunt veilig en vertrouwd betalen met iDEAL, creditcard, Bancontact, Sofort, Apple Pay en Klarna (later betalen).","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827428134","position":8,"url":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827428134","name":"Do you offer layaways \/ payment plans?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Ben je verliefd geworden op een van onze sieraden, maar zou je het bedrag liever in termijnen betalen? Je kunt het artikel reserveren voor een\u00a0aanbetaling van 25%. Deze aanbetaling is definitief en is niet te restitueren. Na de aanbetaling heb je 2 tot 3 maanden om het restbedrag te voldoen. Deze termijnen zijn bespreekbaar en zullen we in overleg bepalen. We sturen het artikel naar je op wanneer het volledige bedrag is voldaan. Wanneer je het artikel retourneert, wordt het bedrag omgezet in shoptegoed. Neem\u00a0<a href=\"https:\/\/sieradenmeisje.nl\/contact\"><strong>contact<\/strong><\/a>\u00a0met ons op om jouw reservering te bespreken.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827502853","position":9,"url":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827502853","name":"Is shipping free?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Ja, wij bieden\u00a0gratis verzending\u00a0binnen Nederland en Belgi\u00eb. Hiervoor geldt geen minimaal bestelbedrag. Je ontvangt per e-mail de trackingcode om jouw pakketje te volgen en eventueel de levering aan te passen.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827516874","position":10,"url":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827516874","name":"What's the delivery time?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"De levertijd binnen Nederland is 1 tot 3 werkdagen. Bestellingen worden minstens drie keer per week verzonden. Je kunt de levering volgen en aanpassen via track & trace. Heb je ook resizing van een ring besteld? Dan is de levertijd ongeveer 8 werkdagen.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827564039","position":11,"url":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827564039","name":"Do you ship international?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"We offer shipping within Europe. Our shipping fees are based on DHL and PostNL rates. We think it\u2019s important to use a tracked and insured shipping service, to make sure your package will arrive safely. Delivery will take up to 5 business days.<br\/><br\/>The Netherlands and Belgium: Free shipping.<br\/>Europe zone 1 \u2013 Austria, Denmark, France, Germany, Italy, Luxembourg, Spain, Sweden: 15 euro.<br\/>Europe zone 2 \u2013 All other European countries: 20 euro.<br\/>Worldwide: 34 euro or send us\u00a0<strong><a href=\"https:\/\/sieradenmeisje.nl\/contact\">a message<\/a><\/strong>\u00a0to discuss the possibilities.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827623584","position":12,"url":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827623584","name":"Can I return my order?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Dat kan! Je hebt retourrecht tot 14 dagen na ontvangst. Laat ons\u00a0<strong><a href=\"https:\/\/sieradenmeisje.nl\/contact\">per e-mail<\/a><\/strong>\u00a0weten dat je jouw bestelling wilt retourneren, dan sturen we je de retourinformatie. Let op: Je hebt geen retourrecht voor cadeaubonnen en ringen die we voor je op maat hebben gemaakt met onze resizing service.<br\/><br\/>Je bent zelf verantwoordelijk voor een veilige retourzending. Wanneer we jouw retourzending in goede orde hebben ontvangen, sturen we je een bevestigingsmail. Je ontvangt het volledige bestelbedrag terug op dezelfde rekening als waarmee je hebt betaald. Dit doen we zo snel mogelijk, maar uiterlijk binnen 6 werkdagen.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827683966","position":13,"url":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827683966","name":"Do you offer warranty?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"We geven een maand garantie op vintage sieraden en drie maanden garantie op nieuwe sieraden van de Sieradenmeisje collectie. Als je binnen de garantietermijn een probleem hebt met je sieraad zullen we dit gratis voor je oplossen. De garantie is niet geldig als de gebreken zijn ontstaan door eigen toedoen, zoals onvoorzichtig gebruik, of als je het sieraad zelf hebt geprobeerd te repareren of dit door anderen hebt laten doen.","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827727969","position":14,"url":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827727969","name":"Can I visit the store?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Shoppen bij Sieradenmeisje is\u00a0<em>online only<\/em>. Onze digitale service, bereikbaarheid en gebruiksgemak hebben daarom onze prioriteit. Daarbij zullen we je zo goed mogelijk voorzien van bestel- en productinformatie. Is er toch iets onduidelijk of zou je meer foto\u2019s willen zien? We zijn maar\u00a0<a href=\"https:\/\/sieradenmeisje.nl\/contact\"><strong>een klik<\/strong><\/a>\u00a0(tap) bij je vandaan!","inLanguage":"en-GB"},"inLanguage":"en-GB"},{"@type":"Question","@id":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827735288","position":15,"url":"https:\/\/sieradenmeisje.nl\/faq#faq-question-1770827735288","name":"How do I contact you?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Vul het\u00a0<strong><a href=\"https:\/\/sieradenmeisje.nl\/contact\">contactformulier<\/a><\/strong>\u00a0in of mail naar info@sieradenmeisje.nl. Je ontvangt binnen 24 uur een reactie. Je kunt ons ook bereiken via\u00a0<strong><a href=\"https:\/\/wa.me\/message\/LK5GUIHRAJ7CG1\" target=\"_blank\" rel=\"noreferrer noopener\">Whatsapp<\/a><\/strong>\u00a0of door een berichtje te sturen naar\u00a0<strong><a href=\"https:\/\/www.instagram.com\/sieradenmeisje\/\" target=\"_blank\" rel=\"noreferrer noopener\">@sieradenmeisje<\/a><\/strong>\u00a0op Instagram.","inLanguage":"en-GB"},"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/sieradenmeisje.nl\/en\/wp-json\/wp\/v2\/pages\/134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sieradenmeisje.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sieradenmeisje.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sieradenmeisje.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sieradenmeisje.nl\/en\/wp-json\/wp\/v2\/comments?post=134"}],"version-history":[{"count":0,"href":"https:\/\/sieradenmeisje.nl\/en\/wp-json\/wp\/v2\/pages\/134\/revisions"}],"wp:attachment":[{"href":"https:\/\/sieradenmeisje.nl\/en\/wp-json\/wp\/v2\/media?parent=134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}