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FAQ

Our collection

We sell unique and beautiful vintage and antique jewelry. This jewelry is preloved, but is made to last for generations. Sieradenmeisje also has its own collection of jewelry, made from reused gold. Our collection varies from classic rings and bracelets with a contemporary touch, to earrings with colorful gemstones.

Mainly, you'll find vintage rings in our shop. But don't forget to check out our bracelets, charms & pendants and earrings.

We sell vintage jewelry in good to excellent condition. Each piece is inspected and tested before it's listed. If necessary, it is polished, reinforced, or repaired. The jewelry is also professionally cleaned. Ready to shine, alongside you.

We verify the authenticity and quality of the materials used, such as the gold and gemstones. With your purchase, you will receive a handwritten certificate detailing the specifications.

Please note that vintage jewelry has been previously worn, so some slight signs of wear are to be expected. Any notable imperfections or defects will always be highlighted on the product page.

All of our new and vintage jewelry comes with a handwritten certificate of authenticity. The certificate includes details such as the gold karat, weight, and gemstone properties. If possible, we’ll also include the piece's age and origin. This certificate serves as a handy overview for you and can be useful if you ever decide to sell or pass the piece on to another sieradenmeisje (jewelry girl).

Ring size

Spotted a beautiful ring in our shop, but not in your size? Most rings are suitable for adjustment. We offer a resizing service (resizing): 50 euros for downsizing and starting from 75 euros for upsizing. This applies to adjustments up to a two-size difference. Please select the desired resizing and add it to your order. Note: as it is a custom-made product, your right to return will be voided.

If you're unsure whether resizing the ring is necessary, we recommend ordering it without resizing. Many customers find that the ring fits as is, since there’s a margin within sizes. Ring sizes vary by just a quarter millimeter. Also, sometimes a ring fits on a different finger or hand, like the fingers of your dominant hand being slightly thicker. Temperature can also affect the fit, and keep in mind that wider bands tend to fit more snugly than narrower ones, due to the larger surface area around your finger.

Order & payment

You can easily place your order in our shop. Add the item to your shopping cart. You find the shopping cart at the top right corner. Then click on 'proceed to checkout'. At the checkout you can enter your details and choose the desired payment method. After completing the payment you will receive a confirmation email from us.

You can pay safely and securely with iDEAL, creditcard (VISA, Mastercard and Amex), Bancontact, Sofort, Apple Pay and Klarna (pay later). Payment options may differ, depending on your location.

Have you fallen in love with one of our items, but would you rather pay the amount in installments? We gladly accept layaway on all items. You can reserve the item for a 25% deposit. The deposit is non-refundable.

After the deposit is made, you have 2-3 months to complete the outstanding balance. This can be discussed to suit you.

We ship the item to you when the full amount has been paid. In case you wish to return the item, you are only eligible for shop credit.

Please contact us to discuss your reservation and payment plan.

Shipping & delivery

Yes, we offer free shipping within the Netherlands and Belgium. You will receive your tracking number by email to track your order and to adjust the delivery if necessary.

Delivery within the Netherlands takes 1 to 3 business days. We ship orders at least three times a week. You can track your order and adjust delivery options via the provided track & trace link.

Did you order a ring resizing as well? In that case, the delivery time is approximately 8 business days, but we’ll keep you updated throughout the process.

We offer shipping within Europe, with rates based on DHL and PostNL services. To ensure your package arrives safely, we use tracked and insured shipping. Delivery takes up to 5 business days.

The Netherlands and Belgium: Free shipping.

Europe zone 1 – Austria, Denmark, France, Germany, Italy, Luxembourg, Spain, Sweden: 15 euro.

Europe zone 2 – All other European countries: 20 euro.

Worldwide: 34 euro or send us a message to discuss the possibilities.

Returns & warranty

Yes, you can. We have a 14-day return policy. Just send us an email to let us know you would like to return your order. We will send you the return instructions.

Please keep in mind that you are responsible for a safe return. When we have received your return in good order and condition, we will send you a confirmation. We will fully refund your order to your bank account. This will be processed within 6 business days by our payment provider.

Please note: We don’t accept returns on gift cards and rings which we resized according to your specifications (our resizing service)

We offer a one-month warranty on vintage jewelry and a three-month warranty on new jewelry from our Sieradenmeisje collection. If you have a problem with your item within this period, we will solve it for you free of charge.

The warranty is not valid if the defects are caused by your own actions, such as accidents or careless use, or if you have tried to repair the item yourself or have others trying to repair it.

Contact

Shopping at Sieradenmeisje is online only. Our digital service, accessibility and ease of use are therefore our priority. We try to provide you with the best possible product description and shopping experience. Is something unclear, or would you like more product info or photos? We are just one click (tap) away!

Please fill out our contact form or send an email to info@sieradenmeisje.nl. We will respond within 24 hours. You can also reach us at Whatsapp or by sending a message (dm) to @sieradenmeisje on Instagram.

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