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FAQ

Our collection

We sell unique and beautiful vintage and antique jewellery. This jewellery is préloved, but is made to last for generations. Sieradenmeisje also has its own collection of gold jewellery, made from old and new gold. Our collection varies from classic rings and bracelets with a contemporary touch, to earrings with colorful gemstones.

Mainly, you'll find vintage rings in our shop. But don't forget to check out our bracelets , watches and earrings.

We sell vintage jewellery in a good to mint condition. Our goldsmith inspect and test every piece of jewellery before we add it to our shop. We make sure it is professionally cleaned and polished too. Ready to shine along, with you.

We check the materials used, such as gold and precious stones, for authenticity and quality. You will receive a certificate with your purchase with all features.

Please note that vintage jewellery has been worn before. It is common for the items to show some slight signs of wear. If there are any particularities or defects, we will always mention it on the product page.

All our new and vintage jewellery comes with a certificate of authenticity. On the certificate you will find all the characteristics of the piece, such as the gold karat, weight and the properties of the gemstones. If we can figure it out, we will also mention the age and origin. This certificate will make a nice overview for yourself, and will come in handy if you ever want to sell the piece, or pass it on to another sieradenmeisje (jewellery girl).

Ring size

Spotted a beautiful ring in our shop, but not in your size? Most rings are suitable for adjustment. We offer a resizing service ranging from 50 to 75 euros. This applies to an adjustment up to two (European) sizes smaller or larger. Select the size enlargement or reduction you would like, and add it to your order. Please note: because this is a custom service, your right to return will expire.

If you are not sure whether it is necessary to resize the ring, we recommend you ordering the ring without resizing. We regularly hear from customers that it turns out the ring fits. This is partly because you fit multiple sizes within a certain margin. After all, ring sizing is per quarter of a millimeter. Sometimes the ring fits on another finger or hand too, for example because the fingers of your dominant hand are slightly thicker. Also, temperature can be of influence. And there's a difference between a narrow and wide ring band: the larger the surface around your finger, the tighter the ring will be.

Order & payment

You can easily place your order in our shop. Add the item to your shopping cart. You find the shopping cart at the top right corner. Then click on 'proceed to checkout'. At the checkout you can enter your details and choose the desired payment method. After completing the payment you will receive a confirmation email from us.

You can pay safely and securely with iDEAL, creditcard (VISA, Mastercard and Amex), Bancontact, Sofort, Apple Pay and Klarna (pay later). Payment options may differ, depending on your location.

Have you fallen in love with one of our items, but would you rather pay the amount in installments? We gladly accept layaway on all items. You can reserve the item for a 25% deposit. The deposit is non-refundable.

After the deposit is made, you have 2-3 months to complete the outstanding balance. This can be discussed to suit you.

We ship the item to you when the full amount has been paid. In case you wish to return the item, you are only eligible for shop credit.

Please contact us to discuss your reservation and payment plan.

Shipping & delivery

Yes, we offer free shipping within the Netherlands and Belgium. You will receive your tracking code by email to track your package and to adjust the delivery if necessary.

The delivery time within the Netherlands is 1 to 2 business days. Do you order before 2 p.m. on Mon-Fri? Then we usually send out your order the same day. You can track and adjust the delivery via track & trace.

Have you ordered ring resizing too? Then the delivery time is approximately a week, but we will keep you up to date.

We offer shipping within Europe. Our shipping fees are based on DHL and PostNL rates. We think it’s important to use a tracked and insured shipping service, to make sure your package will arrive safely. Delivery will take up to 5 business days.

The Netherlands and Belgium: Free shipping.

Europe zone 1 – Austria, Denmark, France, Germany, Italy, Luxembourg, Spain, Sweden: 15 euro.

Europe zone 2 – All other European countries: 20 euro.

Worldwide: 34 euro or send us a message to discuss the possibilities.

Returns & warranty

Yes, you can. We have a 14-day return policy. Just send us an email to let us know you would like to return your order. We will send you the return instructions.

Please keep in mind that you are responsible for a safe return. When we have received your return in good order and condition, we will send you a confirmation. We will fully refund your order to your bank account. This will be processed within 6 working days by our payment provider.

We don't accept returns if you used our resizing service.

We offer a one-month warranty on vintage jewellery and a three-month warranty on new jewellery from the Sieradenmeisje collection. If you have a problem with your item within this period, we will solve it for you free of charge.

The warranty is not valid if the defects are caused by your own actions, such as accidents or careless use, or if you have tried to repair the item yourself or have others trying to repair it.

Contact

Shopping at Sieradenmeisje is online only. Our digital service, accessibility and ease of use are therefore our priority. We try to provide you with the best possible product description and order experience. Is something unclear, or would you like more product information or photos? We are just one click (tap) away!

Please fill out our contact form or send an email to info@sieradenmeisje.nl. We will respond within 24 hours. You can also reach us at Whatsapp or by sending a message (dm) to @sieradenmeisje on Instagram.